Our Client Services Managers work closely with our cleaning professionals to ensure that specific client requirements are clearly understood and any required training is provided. Our Client Services Manager will regularly visit your site to review the quality and efficiency of the cleaning and ensure that the service exceeds expectations.
Throughout our partnership, site inspections are conducted regularly by the Client Services Manager, with the client, to allow for immediate and effective feedback.
Meet our Client Services Managers…
Kavish SeewoobaduthNT State Manager
Kavish joined the Zippy team in January 2015, bringing with him extensive cleaning industry knowledge through his experience in property management services and sales management.
Kavish has completed a number of qualifications including a Diploma in Business as well as Certificates in Business, Sales and Customer Service. As with all of our Client Services Managers, Kavish is also certified in Basic First Aid.
In his role as Client Services Manager, Kavish is committed to his clients and staff and strongly believes that the Zippy work/life balance values assist him in being the most productive that he can be.
Debbie CocksSA Senior Client Services Manager
Debbie joined the Zippy family in August 2008 following employment in a number of similar roles within the hospitality and facilities management industries. During her impressive 28 years of working in the facilities management industry, Debbie has held multiple positions at all levels from cleaner to supervisor and then Manager.
Throughout her career, Debbie has gained multiple qualifications including Frontline Management, Certificate III Cleaning and Maintenance and Certificate IV Cleaning and Maintenance. As with all of our Client Services Managers, Debbie is also certified in Basic First Aid.
In her role as Client Services Manager, Debbie enjoys meeting new clients and staff. She also enjoys training new employees and plays an important mentor role to her existing staff.
Rosie ThomasSA Client Services Manager
Rosie joined the Zippy team in June 2012 with an impressive 13 years cleaning industry experience behind her, which has developed further through the supervisory and managerial roles that she has held throughout her time at Zippy. During her employment with Zippy, Rosie has been responsible for a number of high-profile sites and her portfolio is largely based in the Adelaide CBD.
Rosie has completed Certificate IV Frontline Management and has has also undertaken training in a number of cleaning processes, including Manual Handling Techniques and Procedures and Strip & Seal Hard Floors to ensure that she has a full understanding of the specialised services that we can provide for our clients. As with all of our Client Services Managers, Rosie is also certified in Basic First Aid.
In her role as Client Services Manager, Rosie enjoys the satisfaction of her ability to manage large profile sites and she also enjoys the challenges that her role brings. She also enjoys being able to pass on her knowledge to her staff and watching them become more confident in their own roles.
Brian BurganSA Senior Client Services Manager
Brian joined the Zippy team in July 2019, bringing with him extensive cleaning industry knowledge through his experience in cleaning services, and Contract Management of Federal, State and Local Government Levels, Corporate Private Sectors.
Brian has completed qualification Certificate 4 Frontline Management focused in Business Administration, Management and Operations. As with all of our Client Services Managers, Brian is also certified in Senior First Aid.
In his role as Senior Client Services Manager, Brian is committed to his clients and staff, and strongly believes in positive outcomes.
Wilhelmina VigilanteSA Client Services Manager
Wilhelmina joined the Zippy family in February 2011 as a Client Services Manager following previous supervisory and management roles in retail and industrial business.
Wilhelmina has completed Certificate III in Cleaning Operations and Certificate IV in Cleaning Management as well as ‘Train the Trainer’ which is particularly useful for training or re-training cleaning staff – a very important aspect of her role. As with all of our Client Services Managers, Wilhelmina is also certified in Basic First Aid.
In her role as Client Services Manager, Wilhelmina enjoys interacting with her clients and cleaning staff and experiencing their appreciation for the results that she achieves.
Juliana GarciaSA Client Services Manager
Juliana Garcia migrated to Melbourne from Brazil in 2009 and started her career as a part-time cleaner. She proved to be an efficient employee with a positive attitude and the motivation to progress and learn the all that she could in the cleaning industry.
Juliana eventually moved to Adelaide and joined our Client Service Manager team at Zippy in 2018. Her previous experience as Site Supervisor and Manager has helped her to develop the strong skills and knowledge of the cleaning industry that she has today. Juliana prides herself in always maintaining sites to the highest of standards.
As with all of our Client Services Managers, Juliana is also certified in Basic First Aid.
Gabriela AtaideSA Client Services Manager
Gabriela joined Zippy team in July 2020 following previous supervisory and management roles in the cleaning industry.
She moved from Brazil to Australia in 2011 and started working as a part-time operating theatre cleaner but built her way up to contract management. She has managed major clients from retail, commercial, high education sector & a variety of government facilities.
We believe such exponential career progression reflects her hard work, dedication, process improvement focus and commitment to meeting customers’ needs. Gabriela loves to have a close interaction with her staff and clients. She is happiest when she can meet clients’ expectations within budget and designated timeframes.
As with all of our Client Services Managers, Gabriela is also certified in Basic First Aid.
Sergio BlancoNT Client Services Manager
Sergio joined the Zippy team in July 2019 following role in the cleaning industry Ranging from supervisory and managerial roles. Sergio has experience working with retail and commercial cleaning.
In his role as Client Services Manager, Sergio is able to motivate team and maintain high standards also adept at meeting and responding to client expectations.
Danushka KankanamgeNT Area Supervisor
Danushka Karunaratne (Dann) is an area supervisor at Zippy cleaning, with experience in cleaning and supervising for nearly 7 years. He has completed his academic education in the field of information technology and management by completing diploma and higher diploma. His background in cleaning industry and management field informs his mindful and competitive approach. Dann is powered by his passion for understanding extensive knowledge of successful cleaning crew management, understanding of safety, sanitation standards, guidelines and strong dedication to enforcement of company policies. He considers himself an ‘excellent team leader’ eager to build both interpersonal and oral communication skills with people at all levels, and client-focused to ensures cleaning crews deliver good service.
His hunger for determination and enhance the skills has contributed him for most recent success at Zippy cleaning as area supervisor. His recent role as an area supervisor clearly demonstrate his effective strategies in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Dann believes mindfulness in the workplace is key to success. His positive relationship with his staff and clients helped him to have a good mutual understanding with staff and better social network.
Bikram PokharelKatherine Area Supervisor
Bikram joined the Zippy team in November 2019 following the roles within the cleaning industry ranging from cleaner to supervisor and site manager over the last 5 years. He has experience of working with educational facilities, Sydney’s largest transport sites, corporate offices and government departments.
Throughout his career, he has participated in a handful of development training that has greatly developed his cleaning industry knowledge. Bikram is also certified in Chemical handling ,OHS, sharp handling ,and Attitude & leadership management.
In his various roles within the cleaning Industry he enjoys working closely with his staff and mentoring them to do the best that they can. He likes to lead the team by setting an example as well as building collaborative relationships with his existing clients, meeting new clients and managing Zippy's regional and remote sites.
Arjun RayamajhiAlice Springs Supervisor
With couples of years’ experience in the cleaning industry in Sydney ,Arjun joined Zippy as Supervisor for the Alice Spring Region in February 2020.
In his role as supervisor, he is very friendly with his cleaning team and motivates them to give their best at work. He has developed very close relations with clients from Alice Springs and visits them frequently.